> ## Documentation Index
> Fetch the complete documentation index at: https://help.arcus.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Deposits & Withdrawals

Cross-chain deposits and withdrawals and conversions to or from fiat are handled through our partner, [Fun](https://fun.xyz).

Fun's support team is available 24/7/365 to resolve any deposit or withdrawal issue as quickly as possible. If you run into a problem, reach them here: [https://intercom.help/funxyz/en/collections/9212192-fun-xyz-s-help-guide](https://intercom.help/funxyz/en/collections/9212192-fun-xyz-s-help-guide)